General Shipping Questions
Little eedie offers worldwide shipping and fulfils parcels from both our Melbourne based warehouse and International Fulfilment Centre.
- In stock items have an approximate processing time of 3-6 business days. Please take into consideration during peak times, sales or public holiday periods. This does not mean you will have a tracking number within this time.
- Delivery of your parcel takes approximately 7-14 business days shipped from our International fulfilment centre or Melbourne warehouse depending on availability. We also take into consideration transit or custom delays. Please appreciate that such delays can be out of our control but we do everything we can to ensure your shopping experience is quick and effortless.
Whilst we appreciate your anticipation of receiving your items, you may receive multiple packages if ordering multiple items.
If you have not received your complete order within 4 weeks of ordering, please contact us using our 'Contact Us' form located here - Contact Us
Our customer care team located in Melbourne will be happy to assist your enquiry, check your order status and look into any unforseen issues or delays.
TRACKING YOUR PARCEL
- Our Customer Care team will ensure your tracking details are shipped and issue tracking details. Once you have received an email with your tracking number, you can use the 'Track My Order' feature on our website just by entering your email and order number.
If at anytime you need to speak to a team member regarding your tracking or shipment, you can get in direct contact using the 'Contact Us' form mentioned above or email firstname.lastname@example.org direct with your email and order number and one of our representatives will happily assist.
Shipping costs are simple and are as follows -
FLAT RATE SHIPPING FEE IN AUSTRALIA - $9.95
FREE SHIPPING FOR ORDERS OVER $300
EXPRESS SHIPPING IN AUSTRALIA - $15
( Please note, express post does not change or alter our Preorder timeframes in any way. Our Processing times still apply )
Please note, all of our shipping services include tracking where applicable and not signature on delivery. Insurance is an additional charge which can be added at the checkout for $5.95 and is recommended for parcels over $50.
Little Eedie ships WORLDWIDE. Costs are calculated at the checkout based on where you are requiring your parcel to be shipped to. If your country is not available at out checkout, please email us at email@example.com and we can add your country.